7111db Privacy Policy
This policy explains in detail how your personal information is collected, stored, and protected.
7111db ("we", "us", or "platform") is fully committed to protecting the privacy of Bangladeshi users. This privacy policy explains what personal information we collect when you use the 7111db website and services, why we collect it, how we use it, and how we keep it secure. By registering on or continuing to use this platform, you are considered to have given your consent to the terms of this policy.
Types of Information Collected
We collect various types of information about you, generally divided into two main categories:
1.1 Information You Provide
When you voluntarily register on our platform or use our services, we collect the following information:
- Full name and date of birth (for age verification)
- Valid email address and contact details
- Banking and payment information (bKash, Nagad, Rocket, bank account)
- Identity document details, such as national ID or passport number (for KYC verification)
- Your chosen username and password
- Records of communication with the support team
1.2 Automatically Collected Information
Some information is collected automatically when you use our website or services, including:
- IP address and device information (device type, operating system, browser version)
- Login and logout times and dates
- Cookie and web beacon data (see details below)
- Gaming history, betting activity, and transaction records
- Browsing behaviour and preference data within the site
- Referral source and session data
Purpose of Data Use
We use the information we collect about you for the following legitimate purposes:
- Account Management: To create, verify, and manage your 7111db account.
- Identity Verification (KYC): To comply with applicable regulations and ensure account security.
- Payment Processing: To complete deposit and withdrawal transactions.
- Support Services: To resolve your questions and complaints via 24/7 live chat and email.
- Responsible Gaming: To detect unusual gaming behaviour and take action when necessary.
- Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and unauthorised access.
- Service Improvement: To analyse data in order to improve the user experience and platform quality.
- Communication: To send important account-related notifications, policy update information, and where applicable, promotional offers.
Data Sharing Policy
7111db never sells your personal information to third parties. However, we may share your information in the following limited circumstances:
3.1 Service Providers
We work with trusted third-party service providers who assist in operating our platform. These include payment processors, game software providers, and IT security providers. These parties may only use your information in accordance with our instructions and under strict confidentiality agreements entered into with them.
3.2 Legal Obligations
We may disclose your information in response to a court order, a valid request from a government regulatory body, or a legal obligation. Such disclosure is always limited to the minimum amount necessary.
3.3 Business Changes
In the event of a company merger, acquisition, or asset transfer, your information may be transferred. In such circumstances we will notify you in advance.
Data Security Measures
7111db uses industry-standard security technologies and practices to keep your personal and financial information secure:
- SSL Encryption: All data transmissions are protected by 256-bit SSL (Secure Socket Layer) encryption, which guards sensitive information against third-party access.
- Data Storage Security: Your personal information is stored on encrypted servers and protected by firewalls and access control systems.
- Access Controls: Only authorised staff who require the information to carry out their work can access your personal data.
- Regular Audits: Our security systems are regularly reviewed and tested to ensure the highest level of protection.
- Password Hashing: Your password is never stored directly; it is stored using industry-standard cryptographic hashing algorithms.
However, it is not possible to guarantee that data transmission over the internet is completely secure. We strive for the highest level of protection, but we ask that you remain aware of this risk.
Cookie Policy
The 7111db website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
5.1 Types of Cookies
- Essential Cookies: These are necessary for the core functionality of the platform. Without them you will not be able to log in or complete transactions.
- Functionality Cookies: Used to remember your preferences such as language settings and display options.
- Analytics Cookies: Used to monitor website usage and improve our services.
- Security Cookies: Used to detect fraudulent activity and protect your account.
5.2 Cookie Controls
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform and you may not be able to access your account.
Data Retention Period
We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
- Information for active accounts is retained for as long as the account remains active.
- Financial transaction records are retained for a defined period to meet legal and regulatory requirements.
- Even after an account is closed, certain information may be kept for a defined period for fraud prevention and legal purposes.
- At the end of the retention period, data is securely deleted or anonymised.
Your Rights and Controls
You have the following rights regarding your personal information:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: You have the right to request that inaccurate or incomplete information be updated or corrected.
- Right to Erasure: You have the right to request deletion of your personal information in certain circumstances.
- Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
- Right to Data Portability: The right to receive a copy of your data in a structured, commonly used format.
- Right to Object: The right to object to the processing of your information for specific purposes.
- Right to Withdraw Consent: You may withdraw your consent to processing carried out on the basis of consent at any time.
To exercise these rights, please contact our 24/7 live chat support or send a written request to our email.
Minors and Age Verification
7111db is for persons aged 21 or over only. We do not knowingly collect personal information from anyone under the age of 21.
We follow an age verification process at the time of registration. If we have information indicating that a user is under 21, we will immediately close that account and delete the associated data. If a parent or guardian believes their minor child has registered on our platform, please contact us immediately.
International Data Transfers
Due to the nature of our services, your information may be processed or stored on servers outside Bangladesh. In such cases:
- We ensure that the receiving party adheres to adequate data protection standards.
- Contractual safeguards are included in international data transfers.
- Data transfers are always consistent with this privacy policy.
Third-Party Links and Services
The 7111db platform uses technology from game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). These third-party service providers have their own privacy policies and are themselves responsible for their data processing practices.
We sign data processing agreements with our service providers and ensure they adhere to industry-standard privacy practices.
Changes to the Privacy Policy
7111db may update this privacy policy from time to time. In the event of significant changes, we will:
- Display a notice in a prominent location on the website.
- Send a notification to your registered email address.
- Clearly state the "Last Updated" date at the top of the revised policy.
If you continue to use the platform after changes have been made, you are considered to have given your consent to the updated privacy policy. We therefore recommend that you review this policy regularly.
Responsible Gaming and Data
We take responsible gaming very seriously. By analysing data related to your gaming behaviour, we can identify at-risk behaviour and provide assistance when needed.
For more information on responsible gaming, please visit our Responsible Gaming page.
Applicable Law and Jurisdiction
This privacy policy is governed by applicable law. Any dispute regarding the interpretation or application of this policy will first be addressed through discussion. If the matter cannot be resolved through discussion, the appropriate legal process will be followed.
Privacy Contact
If you have any questions, comments, or complaints regarding this privacy policy, please contact us:
Email: [email protected]
Live Chat: Get support in Bengali 24/7 — our support team is ready to assist you seven days a week, 24 hours a day (BST, UTC+6).
We will respond to your data protection requests as quickly as possible.